Exchange & Refund Policy – HZtees
Return Eligibility
We offer a 7-day exchange or wallet refund policy (excluding sale or customized items).
To be eligible:
- Item must be unused, unwashed, and in original condition
What You Can Do
- Exchange for size or design
- Get a wallet refund (store credit)
Return Shipping Cost
- Wrong or damaged item: We cover the cost
- Change of mind: Customer pays return shipping
Returns Will NOT Be Accepted If
- Item is worn, washed, or damaged
- Print is damaged due to improper care
👉 Care Tip: Wash inside-out in cold water & air dry
How to Request Exchange/Return
Contact us with your order details:
Email: Info@hztees.com
WhatsApp: +923352708615
Include:
- Order number
- Reason for return/exchange
Processing Time
- Exchanges/Refunds are processed within 5–10 working days
Policy Updates
HZTees reserves the right to update this policy at any time without prior notice.