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Exchange & Refund Policy – HZtees

Return Eligibility

We offer a 7-day exchange or wallet refund policy (excluding sale or customized items).

To be eligible:

  • Item must be unused, unwashed, and in original condition

What You Can Do

  • Exchange for size or design
  • Get a wallet refund (store credit)

Return Shipping Cost

  • Wrong or damaged item: We cover the cost
  • Change of mind: Customer pays return shipping

Returns Will NOT Be Accepted If

  • Item is worn, washed, or damaged
  • Print is damaged due to improper care

👉 Care Tip: Wash inside-out in cold water & air dry

How to Request Exchange/Return

Contact us with your order details:

Email: Info@hztees.com
WhatsApp: +923352708615

Include:

  • Order number
  • Reason for return/exchange

Processing Time

  • Exchanges/Refunds are processed within 5–10 working days

Policy Updates

HZTees reserves the right to update this policy at any time without prior notice.